🌍 Germany (Freight Shipping)
| Delivery Area | Shipping Cost | Delivery Time |
|---|---|---|
| Mainland | Free | 3–5 business days |
| Islands | €74.90 | 5–7 business days |
🌍 EU Shipping (Freight Shipping)
| Country | Shipping Cost | Delivery Time |
|---|---|---|
| Austria | €99.90 | 5–7 business days |
| Netherlands | €99.90 | 5–7 business days |
| Denmark | €99.90 | 5–7 business days |
| Belgium | €99.90 | 5–7 business days |
| Italy | €99.90 | 5–7 business days |
| France | €99.90 | 5–7 business days |
| Spain | €99.90 | 5–7 business days |
🔄 Returns (Free)
Easy Returns
You have the right to return your order within 30 days without giving any reason.
We cover the cost of the return.
If a bike does not meet your expectations, please contact us in advance via email or phone. We will provide instructions for the return and, if necessary, arrange for our transport service to pick it up.
📧 vertrieb@airtracks.de
📞 +49 30 21963732
🛠 Delivery & Assembly
- Bikes are delivered 98 % pre-assembled
- Only handlebar and pedals need to be attached
- Final assembly should be carried out by a qualified person
- Due to size, delivery is made via freight service
- Delivery to parcel lockers or post offices is not possible
Delivery Time
- Standard delivery: 3–5 business days
- Orders placed by 2 PM are packed on the same day
- The freight service picks up the bike the following business day
- You will receive an email notification with the exact delivery date
Customer Service
For questions about delivery status:
📧 vertrieb@airtracks.de
📞 +49 30 21963732